Billing Information

Water meters are read every three months. Water bills are payable quarterly. The late penalty is ten percent (10%) of your total bill. Non payment of delinquent bills results in a “Final Notice” bill with an additional “Final Notice” charge of $15.00 added to the delinquent charge.

According to Ordinance 1604-1980: “Service shall be shut off where bills remain unpaid for a period of 40 days and a $25.00 charge shall be made for turning the service back on after payment is finally made.”

To pay your water bill online, please click here. Please Note: There is a $1.25 processing fee for this service.

For billing information, please call 513.821.8044. Please use your account number when making inquiries about your bill. A drop box is located outside the front doors of the City Building, 800 Oak Avenue, and may be used for after-hours payments. You may make your payment with Visa, Master Card, or Discover debit or credit card.

For questions regarding your water bill, balance inquiries, or any other Water Works billing needs, contact Debbie Hufft at 513.821.8044 or by email.

For all other Water Works questions, please call Mike Lippert, Water Works Director, at 513.821.0037 or email Mike.

Click here for the automatic bill payment authorization and enrollment form.

FOR EMAILED WATER BILLS:  Please note, if you receive your water bill via email the sender will show as “” with a subject line of “Utility Bill” as an attachment. Please add this email address to your list of safe senders so that you do not mistake it for spam email.

2020 Water Rates:

Inside City Limits:
Minimum bill: 700 cu. ft./$45.05
Each additional 100 cu. ft. $6.43
Outside City Limits:
Minimum bill: 700 cu. ft./$56.31
Each additional 100 cu. ft. $8.05