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1. What is the City’s Fax Number?

The City’s fax number is 513-821-7952.

Go to the “Contact Us” page on the City’s website for all fax numbers, phone numbers, and addresses.

2. How can I obtain a copy of a public record?

You can submit your request for a public record in writing, by fax, by email, in person at 800 Oak Avenue, or by calling Rusty Herzog, City Manager at 513-842-1382.

While your request is not required to be in writing, submitting it in writing helps to assure that you receive all the information you want included in your request. Please note: you will be charged for copies of public records. Records copied in-house are five cents per page after the first 25 pages. Records too large in size or volume to copy in-house are sent out to be copied by a commercial vendor with the cost passed along to the requester.

You may also request Request a Public Record.

3. Who can I call if I do not know which City Department my needs fall under?

You can call 513-821-7600 for the Customer Service & Finance Department if you are uncertain which City Department to contact and they will be happy to assist you or to direct your call or email to the appropriate department.

You can also use this Ask A Question Form.

4. How can I be notified of a particular meeting or agenda item?

If you would like to be informed when a meeting agenda has been completed or when a particular item of interest is on an agenda for consideration by any of the City’s Boards, Commissions, Subcommittees, Task Forces, or City Council, you may request this notification at 513-842-1351 or by Email Karen.

If you would like a copy of the agenda mailed to you, you may provide a self-addressed stamped envelope to the Administration Department and a copy of the meeting agenda will be mailed to you upon completion. Copies of agendas can also be faxed, emailed, or are available at the City Building, 800 Oak Avenue. Meeting minutes and agendas are also posted on the City’s website. To inform the City that you would like to be notified by fax or email please call 513-842-1351 or Email Karen.

5. How do I submit information about a community event for the City’s electronic newsletter, website calendar, and/or social media sites?

Community events are listed on the City’s website when submitted by the organization. Events can also be advertised to the community by those who have subscribed to the Community Updates & Events electronic newsletter on the home page of the City’s website. If you have an event you would like advertised, email the information to Customer Service or use this Form.