Below is everything you could possibly need to know about the mulch ordering process.

Monday, March 6 is mulch day. Beginning at 8:00 a.m. you can place an order one of three ways:

1. Email (preferred) your order starting on Monday, March 6 (following the guidelines below) to customerservice@wyomingohio.gov
2. Use the online order form (preferred) on the City’s website under the Service Requests tab or click here.
3. Call 513-821-7600 to place your order Monday thru Friday 8am-5pm (do not leave mulch orders on the voice mail system).

Please do not leave mulch orders on the voice mail.

Contact Info & Quantity:
• When you place your order you will need to provide your last name, address, phone number you can be reached during the daytime, and whether you want a half-truck or a whole-truck of mulch.
• The mulch is delivered in the Public Works large dump trucks (the snow plow trucks), so it will be half of the bed of the truck or the whole (heaping) bed; it is not truly measured but the best way to judge the quantity is either 2 scoops or 4 scoops of a backhoe bucket. Our best estimate is that a full truck is about 6 cubic yards of mulch.

Dumping Location Rules:
• The truck needs to back in to your driveway in order to dump the mulch and the tires of the truck cannot leave the driveway surface.
• Mulch cannot be dumped on the public sidewalk, on/in the street, on your driveway apron, or in the tree lawn area between the sidewalk and the street.
• Trucks cannot back over the curbs to reach into your yard to dump the mulch.

Delivery Timing:
• Delivery dates/times cannot be determined when you place your order.
• As orders are taken they are given to the drivers so they can begin delivering as soon as they can.
• Because we have several drivers making deliveries please do not think that your order is not coming if your neighbor gets theirs first. It will take us several weeks to get all 450+ orders delivered. Depending on the weather and the workload, deliveries could start immediately.

Questions: Email customerservice@wyomingohio.gov