Gas Aggregation Solicitation
The Public Utility Commission of Ohio (PUCO) regulates the door-to-door solicitation of utility aggregation companies. PUCO requires sales agents to immediately identify themselves and their company and explain why they are speaking with them. Solicitors must wear an identification badge displaying their photo and full name, and the name, logo, and phone number of the company they are representing. The City of Wyoming requires door-to-door commercial solicitors to obtain a Commercial Solicitation Permit from the Wyoming Police Department and the solicitor must produce the permit when requested.

The gas aggregation company representing the City of Wyoming is Constellation Energy.

Many times, door-to-door solicitors ask to see a resident’s Duke Energy bill on the pretext of confirming their current rate, then obtain pertinent information from the bill and switch the account without the resident’s consent or knowledge. Residents should be cautioned to never let anyone trying to sell them something see a copy of their bill.

There are many options when it comes to choosing a third-party company to be your energy supplier. Be sure to ask suppliers for contract details and any changes that may occur after a promotional period. Sometimes fixed rates expire after a few months. It’s important you understand the fine print and feel comfortable before you sign on with a third-party supplier.

Here are some questions you may want to consider:
-Is the price fixed or will it change (variable)?
-Does the price depend on how much energy I use?
-Are there any built-in price changes?
-How long is the contract for this rate?
-Is there a penalty for canceling the contract early?
-How is the contract renewed?
-What happens if I move?
-Do you have any incentives for signing?
-How do I cancel?

A few tips:
-Never give out your account number (over the phone or in person). Also, don’t show your Duke Energy bill to anyone you don’t trust.
-Be leery of door-to-door sales representatives. They may say they are working on behalf of Duke Energy even when they are not.
-Promotional rates may sound good, but they may expire after a few months. The rate may also increase two or three fold.

Residents who feel they were pressured into switching have rights: they can immediately call Duke Energy to rescind their enrollment or wait for the Duke Energy letter acknowledging the switch, then call the number provided to rescind the switch during the allotted rescission period. If a resident feels they were inappropriately switched, they can call the PUCO at (800) 686-PUCO (7826) and lodge a complaint.

Residents should always write down the company, the name of the person they spoke with, and any other pertinent information (such as promises made, prices, and terms offered, etc.). They can also use their cell phone to take a photo of the solicitor’s badge and get a supervisor’s phone number for their records.

The state of Ohio allows customers of many electricity and natural gas utilities – like Duke Energy Ohio – to choose the company that supplies the electricity and/or natural gas to their homes and businesses. This is part of a program called Energy Choice Ohio.

Here’s how it works: The electricity and natural gas portions of your Duke Energy bill are broken out into two sections, electricity or gas supply and electricity or gas delivery. Let’s start off by understanding the difference between a “supplier” and a “deliverer.” SUPPLIER: You can choose a third-party company or Duke Energy to supply your energy. If you choose Duke Energy as your supplier, the company will procure energy on your behalf – and include those charges (without any markup) on your monthly bill. DELIVERER: No matter who you choose, Duke Energy will still deliver your energy to your home, handle billing, be there for emergencies, and so much more.

Wyoming Partners with Constellation Energy for Natural Gas Supply. Click here to view a file folder on the City’s website of Gas Aggregation information.

Another aspect of Energy Choice Ohio is government aggregation, which applies to residents and business owners in certain municipalities. In a nutshell, government aggregation allows your local government leaders to negotiate contracts with third-party energy companies to supply all local homes and businesses with electricity or natural gas. Aggregation programs are the equivalent of you and your neighbors banding together and buying electricity or natural gas in bulk in order to get a better deal.

City of Wyoming voters authorized the creation of a natural gas aggregation program in November 2008. Constellation Energy is our natural gas supplier.

The City of Wyoming recently renewed its aggregation agreement with Constellation Energy. In July, the company mailed a letter about the program to each eligible resident. The letter also outlined how residents could opt out by August 14 and choose to receive natural gas supply from either Duke Energy or another third-party energy company.

Community aggregation programs continue to be one of the best ways for residents to get a reliable energy supply at a reasonable price from a trustworthy company that community leaders have vetted and chosen.