The first Monday of March each year is the first day you may begin calling to place an order for free mulch to be delivered to your home. You can call 821-7600 between 8am and 5pm to place your order over the phone or you can use the on-line order form on the City’s website or you may email your order to Customer Service.
When calling in your order you’ll need to let us know if you want a half-truckload or a full-truckload. The City dump trucks (snow plow trucks) are what your mulch is delivered in, so it’s either a half or full truck bed of mulch. You’ll also need to provide your dumping location. The truck will need to back in to your driveway and the tires of the truck cannot leave the driveway surface. The trucks cannot drive up or over the street curbs and/or public sidewalks and mulch cannot be dumped anywhere in the public right-of-way or on the street.
If you receive a busy signal when you call or if you feel you can’t get through please keep trying, we take approximately 500 orders each year and everyone tries to call at 8am on Monday. If you can’t get through to us or can’t stay on hold, consider using the on-line order form or simply call another day that week, it will take us some time to get through 500 orders, we won’t run out on day one. Please do not leave a message on the voice mail system for mulch as your order will likely not get taken, you must speak with someone on the phone or use the on-line form (if you leave important information off of the on-line form someone will call you for clarification).
Delivery Information: Delivery dates and times cannot be determined at the time you place your order. The delivery schedule is dictated by what other duties the Public Works Department is working on; deliveries could start as early as the first week of March or later, it just depends on what priority items the crews are working on. Mulch cannot be delivered to your neighbor’s property or driveway without verbal approval to 513.821.7600. Delivery drivers will leave a donation form on your door when your mulch is delivered, or you can click here to print off a donation form. The Urban Forestry & Beautification Commission asks you to make a donation for the mulch to help purchase additional street trees.
Questions: Email Customer Service